Shipping and return policies for Chapeau Music

Shipping Info
shipments to Italy: 2-3 working days
shipments to Europe: 4-5 working days
shipments outside Europe: 15-30 working days
Return Policy
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team will inspect it and process your refund. We will immediately notify you on the status of your refund after inspecting the item. The money will be refunded to the original payment method you’ve used during the purchase.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If anything is unclear or you have more questions feel free to contact us.